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※Important※ 【About contacting Support Team】
[Android] Display of Google "Contacts" birthdays
End of distribution of the "Ca.Crea" series theme
The distribution of sports related Event Calendars (provided by SpotsOn) has been stopped.
[Notice] Regarding the end of support for Android 4.4
For users with events off by an hour after Daylight savings
Regarding Support inquiries

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Jorte Help TOP

Android

iOS

Jorte Help

Data backup
- For Google Calendar, etc.
- Automatic sync to Jorte Cloud
- Backup to SD or internal storage
- Local Calendar
- Google Calendar
- Login Jorte Cloud via the Facebook account
- I haven't received the temporary registration email
- About failures and troubles
- Backup to Jorte Cloud
- How to transfer data when changing phone models?

Basic usage
- Introduction

View calendar entry
- Some text characters look scrambled
- Entries look shifted one day forward
- Data have disappeared

Calendar entry registration
- How to register event repeating every 3 days?
- How to add photos?
- How to register an event for a day using a 36-hours mode feature?
- How to register a daily event?
- How to use a History feature?
- Features that help registering new calendar events
- How to register a weekly recurring event?
- How to separate business from a private calendar?
- How to create a mark icon?
- Points to note when registering calendar entries
- How to set a frequent event?
- How to edit one entry of a recurring event?
- How to register event repeating every 2nd Sunday of every month?
- How to create a template text for the event title?
- How to copy and register an event on another day?
- How to register event repeating every other 2 weeks?

Premium service
- How to use the menstrual schedule feature?
- How can I cancel the premium service?
- How can I return to a [No passcode lock] configuration?
- I've forgotten my passcode!
- How can I lock a specific calendar?
- How can I unlock the startup of the calendar?
- How can I lock the calendar on startup?
- What is the Passcode Lock Feature?
- How to use the Premium Service with multiple devices (Smartphones/tablets)?

Synchronization/login error
- I can't sync Jorte with Google Calendar
- Jorte Cloud Sync Error
- Is there a problem with the network connection status?
- How to confirm the destination of the registered calendar?
- Calendar entries are not displayed on computer

Notification
- Notifications do not arrive on time
- Although I don’t want to be notified, I still receive reminder alert notifications.
- Reminder Alert Notification is showing at wrong time, how come?

Widget
- What is a widget?
- Some sizes are not displayed in the widget list
- Jorte does not start even the widget is tapped, the date on the widget does not update
- How to resize the widget?
- How do I set a widget?
- I had a Jorte widget but now it disappeared. I have a trouble putting it back.

Jorte link with another calendar
- Yahoo! Calendar

Using Jorte on multiple devices
- How to share calendar entries with family and friends?
- How to display the same calendar entries on multiple devices?
- How to share individual events?
- Shared calendar entries are not displayed to the shared party
- How to change shared calendar permissions?

In-app purchase service
- How to use in-app purchase service?

Display Settings
- How come text is scrambled, not readable?
- How come I don't see my calendar events?
- How do I show the Calendar Week in Jorte?
- How do I Edit or set as Complete an individual Event from a series of repeating events?
- How can I create an event that occurs Bi-weekly?
- How can I create a repeating Event (weekly or Daily, or Yearly, etc.)
- How do I use the Countdown feature?
- Events are showing at a different time.

Customize
- How do I Change the First Day of the Week to Monday (or Tuesday, etc.)?
- How do I change the Font Size for Event Title?
- How do I set time to 24-hour format or show AM/PM?
- How do I set a background image (wallpaper) in Jorte?
- How do I make Jorte full screen?
- How do I change the colors in Jorte?

Diary
- Effective use of diary tags
- Tags & templates feature
- Why don't my diary photos appear anymore?
- How come I don’t see Diary entries on my Calendar?

Tasks
- How to hide completed tasks?
- How to separate work and private tasks?
- How to change the task order?
- How to use Google Tasks in Jorte?

National Holidays / Holidays Calendar
- How to delete the holiday calendar?
- How to display overseas holidays?
- How to register (add) holidays entry?
- Overlapped national holidays
- National holidays for the next year are not displayed
- Why holidays are not showing?
- Adding Holiday Calendars
- How do I add my country’s National Holidays to Jorte?
- How do I delete/remove National Holidays (and add a new region’s holidays)?

Strengthen Security
- How to delete the passcord?
- How to use an incognito calendar feature?
- How to lock a particular calendar in Jorte?
- How to set a password lock when starting Jorte?

Search
- How to search event calendar?
- How to search for Diary?
- How to search event by text?
- How to search event by specifying a date?
- How can I Jump to a certain date?

Shared Calendar
- How can I create a Shared Calendar using the Jorte app?
- How do I create a Shared Calendar on Jorte Cloud website(PC)?

Google Calendar
- How can I sync Google Calendar with Jorte?
- I cannot see events from Google Calendar!
- I don’t see old events from Google Calendar, how can I see them?

Changing device
- How do I copy my Calendar to a new phone?

Reference information
- Effects of OS updates
- Recommended environment for the Jorte app
- QR code for event registration
- Jorte does not start up / forced termination occurs
- HUAWEI settings
- Note
- I can't install the app
- Battery optimization in system settings
- How to set up Gmail?

Free/paid content and advertisements
- How do I remove free Daily Calendar?
- How do I cancel a paid subscription?
- How do I re-download the icons?

Icons
- How do I set an Icon on an event?
- I’d like more icons to be available, can you add some more?
- How do I download an icon I purchased on iPhone/iPad to Jorte on my Android?

Jorte Cloud
- How do I sync with Jorte Cloud via Facebook Login?
- How do I delete my Jorte Cloud account?
- I registered for Jorte cloud but I didn’t receive the E-mail.
- I’ve forgotten my password for Jorte Cloud.
- I forgot my Jorte ID, how do I find out what my Jorte Cloud ID is?
- I want to sync multiple devices with Jorte Cloud.
- How do I sync with Jorte Cloud?

Facebook
- How do I sync with Jorte Cloud via Facebook Login?

Foursquare
- How can I sync with Foursquare?

Contact us by email

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FAQ Ranking

How do I set time to 24-hour format or show AM/PM?
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広告出稿やコラボレーションのご相談については、以下のアドレスまでご連絡ください。
media@jorte.com